Privacy Policy

1. Introduction

UrbanSeedLab ("we," "our," or "us") is dedicated to the privacy of your personal data. This document outlines our practices related to the collection, management, and protection of your information when you use our website urbanseedlab.site or engage with our yacht rental services.

Your agreement to the practices detailed in this document is assumed upon utilizing our services. We adhere to the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent privacy laws in Canada.

2. Information We Collect

2.1 Personal Information

We compile personally identifiable details that you knowingly supply to us when you:

• Reserve a yacht rental
• Reach out to us via our website or telephone
• Enroll in our newsletter
• Complete forms on our website
• Engage in surveys or promotional events

The gathered data may consist of:

• Your name and ways to contact you (such as email, contact number, and address)
• Financial details (securely processed by external entities)
• Your preferences and requirements for chartering
• Details for emergency contacts
• Any provided dietary needs or health-related info

2.2 Information Collected Automatically

Automatic data collection occurs when you navigate through our site, which may include:

• IP addresses and geographic details
• Types and versions of your web browser
• Site visits and duration of site activity
• Referral sources
• Specifications of your device (model, screen resolution, etc.)

2.3 Cookies and Tracking Methods

For the optimization of your online experience, we implement cookies and other tracking approaches for:

• Storing your preferences
• Analyzing our site’s performance and usage
• Delivering customized content
• Enhancing the services we offer

Adjustments to cookie preferences can be made through your browser’s settings or using our cookie consent alert.

3. Utilization of Your Information

The information we collect is utilized for a variety of purposes:

• Service Provision: To administer yacht rental services, process reservations, and engage with you regarding your booking
• Support for Customers: To address your queries and offer support
• Billing Processes: For payment facilitation and billing management
• Protective Measures: For guaranteeing operational security and the prevention of deceitful actions
• Direct Marketing: To send you offers and updates, should you consent
• Site Enhancement: To understand site engagement and improve its functionality
• Laws and Regulations: To meet the demands of various laws and legal processes

4. Sharing and Revealing Information

It's our guarantee not to sell, swap, or lease your private details to outside parties, except in the following conditions:

4.1 External Service Providers

Information may be disclosed to dependable third parties who provide us with services like payment processing, web hosting, email distribution, analytics, customer support, and others.

4.2 Legal Obligations

Disclosure of information might happen if mandated by the law, or in cases of legal proceedings, court mandates, emergencies, or investigations into possible unlawful conducts.

4.3 Corporate Changes

In cases of corporate restructures such as mergers or sales, your data might be part of the assets transferred.

5. Securing Data

We employ suitable security measures to protect your data from unauthorized access, changes, leaks, or destruction. These include, but are not limited to, encryption, secure servers, controlled access, and staff training.

Nevertheless, please understand that no data transit over the internet or stored electronically can be guaranteed as completely secure.

6. Retention of Data

Retention of your personal data is limited to only what is necessary for the purposes it was accrued for, or as required by prevailing laws. Typical retention periods are:

• Yacht rental records: 7 years for tax and legal purposes
• Marketing communication records: until one opts out or decides to erase their data
• Analytics records: 26 months
• Customer service interactions: 3 years following the last engagement

7. Rights and Choices

You have the right to request access, rectify, or remove your information (according to the law), portability, opt-out of marketing engagements, and control over cookies. Get in touch with us using the information below to exercise these rights.

8. Links to Third Parties

8.1 Utilization of Google Analytics

For analyzing our web traffic, we use Google Analytics. Unsubscribe through the Google Analytics opt-out extension available for browsers.

8.2 Connections to Social Media Platforms

Social media platforms linked from our site have their distinct privacy practices.

8.3 Financial Transaction Handlers

Financial transactions are processed through third-party entities that are compliant with PCI DSS standards.

9. Transfer of Data Internationally

Manipulation and processing of your data may occur outside of Monaco, where we apply necessary safeguards in line with prevailing privacy legislation.

10. Privacy of Minors

We do not deliberately target or collect the data of children below the age of 13. Should a minor's data be inadvertently gathered, please notify us without delay.

11. Policy Updates

Modifications to this Privacy Policy may occur to keep pace with new procedures or legal requirements. Notification of updates will be done via notification on our site, email to registered users, or a website notice. Acceptance is assumed upon the continued use after the update's effective date.

12. Communication Details

For inquiries regarding this Privacy Policy or our information handling practices, you can contact us at:

13. Conforming to Google Ads User Consent Policy

Our practices are in tune with the user consent guidelines for Google Ads. You have the liberty to modify your preferences concerning cookies and tracking at any moment through our cookie settings panel.